Refund Policy

14-day money-back guarantee

If you are not happy with a purchase, you can get a full refund within 14 days of the payment. This applies to every charge: one-time purchases, first payments for plans, and renewals. You do not need to give a reason.

How to request a refund

• Email [email protected] from the address you used to buy, or
• Reply to your receipt email, or
• Use the refund option in the reseller's order page, if available.

We confirm your request within 2 business days.

What happens next

The refund is issued by our reseller and Merchant of Record, Dodo Payments or Paddle.com, to your original payment method. It usually arrives within 5–10 business days, depending on your bank. Access to the refunded purchase ends when the refund is issued.

Cancelling a plan

Cancelling and refunding are different. Cancelling stops future renewals and keeps your access until the end of the period you paid for. You can cancel at any time through the link in your receipt email or by writing to us. We email you 7 days before each renewal, so you always have time to decide.

After 14 days

After 14 days from a payment, that payment is not refundable, except where the law requires it or where we discontinue a program during your paid period — in that case we refund the unused part.

Your statutory rights

Consumers in the EU and the UK have a legal right to withdraw from online purchases within 14 days. Our guarantee covers that period in full, and it applies even if you have already started using the program. Your statutory rights are not affected.

Before a chargeback

If something went wrong with a payment, please write to us first. We solve payment issues quickly and a refund reaches you faster than a bank dispute.

Contact

Next Lap Studio, operated by Vitalii Korotkov, Varna, Bulgaria. Email: [email protected].